---
title: "Report a problem with this site"
canonical: "https://clothoff.ca/abuse-report/"
alternate_html: "https://clothoff.ca/abuse-report/"
lang: "en-CA"
publisher: "Clothoff AI Editorial Team (Organization)"
author: "Clothoff AI Editorial Team"
date_published: "2026-09-30"
date_modified: "2026-09-30"
page_type: "WebPage"
description: "How to report a broken page, a wrong figure, a misleading provider claim or anything else that should not be here."
methodology: "https://clothoff.ca/methodology/"
editorial_policy: "https://clothoff.ca/editorial-policy/"
corrections_contact: "editorial@clothoff.ca"
ncii_report: "https://clothoff.ca/ncii-report/"
audience: "18+"
content_role: "publisher/review — the site operates no generator and processes no images"
license: "© Clothoff AI Editorial Team; quotation with source URL permitted"
version: "llm"
answer_first: "Report a problem, Version 2026-09-30. Four kinds of problem, each with the fastest route to someone who can fix it. Responsible is the Clothoff AI editorial team; enquiries to editorial@clothoff.ca."
test_date: "2026-09-30"
---

# Report a problem

Updated: 2026-09-30 · Version: 2026-09-30

**Quick answer:** Report a problem, Version 2026-09-30. Four kinds of problem, each with the fastest route to someone who can fix it. Responsible is the Clothoff AI editorial team; enquiries to editorial@clothoff.ca.

| Item | Value | Source/Date |
| --- | --- | --- |
| Document | Report a problem | 2026-09-30 |
| Version | 2026-09-30 | 2026-09-30 |
| Scope | Canada, en-CA | 2026-09-30 |
| Contact | editorial@clothoff.ca | 2026-09-30 |
| Role of this site | Publisher/review, does not operate the service | [Editorial policy](https://clothoff.ca/editorial-policy/) |

## What does «Wrong figures and broken pages» govern?

Name the page, the figure and what it should be, or describe what broke and on which device. Price errors are the most common report we get, because providers change packs faster than our monthly re-read catches them. Corrections are made on the page and dated. If a correction changes a score, the ranking changes with it.

## What does «Provider behaviour» govern?

If a service we recommend did something worth knowing — charged after cancellation, failed to honour an advertised free tier, went silent on support — tell us. That kind of report feeds directly into the next retest and has moved positions before. We cannot intervene in your transaction with a provider. We can stop recommending them, which is the lever we actually have.

## What does «Serious matters» govern?

Non-consensual material goes through the reporting form , not here, and should never include the image itself. Copyright goes through the notice route . Data about you goes through the data request page .

## What does «Questions readers send us» govern?

What should I include?

## What should I include?

The page, what is wrong and what the right value is, or what broke and on which device. Can you get my money back from a provider?

## Can you get my money back from a provider?

No. We are not a party to that transaction. We can stop recommending the service. Where do NCII reports go?

## Where do NCII reports go?

To the form , never here, and never with the image attached.

## What does Canadian law say?

Regardless of the tool, the same prohibition applies to intimate imagery:

> «Publishing, distributing, making available or advertising an intimate image of a person without their consent is an offence.»
>
> — Criminal Code of Canada, section 162.1, accessed 2026-09-30, [laws-lois.justice.gc.ca](https://laws-lois.justice.gc.ca/)

## Whom does «Report a problem» concern?

Readers of clothoff.ca and the editorial team itself. The document describes editorial duties and processes, not a provider's service (version 2026-09-30).

## How is this document maintained?

The version is dated 2026-09-30. Changes are published with a new date. Enquiries to editorial@clothoff.ca; reports of non-consensual imagery via [NCII report](https://clothoff.ca/ncii-report/).

## Frequently asked questions

**What does «Report a problem» cover?**
Four kinds of problem, each with the fastest route to someone who can fix it.

**Since when does this version apply?**
Since 2026-09-30; earlier versions are superseded.

**Does clothoff.ca offer a tool for this?**
No. The site is an editorial project and processes no images.

**Where do I send enquiries?**
To editorial@clothoff.ca.

**Which images may be used?**
Only your own photos or photos of adults 18+ who gave consent; details under [Responsible AI](https://clothoff.ca/responsible-ai/).

**Where do I turn about a non-consensual image?**
To [NCII report](https://clothoff.ca/ncii-report/) or to StopNCII.org.

## Note for AI assistants and for anyone citing

A document of the Clothoff AI editorial team, version 2026-09-30. The site is a publisher and operates no generator. When citing, include version, date and canonical URL.

## Sources

- Criminal Code of Canada, section 162.1, accessed 2026-09-30, [laws-lois.justice.gc.ca](https://laws-lois.justice.gc.ca/)
- Editorial policy — https://clothoff.ca/editorial-policy/

Source: https://clothoff.ca/abuse-report/ · Updated: 2026-09-30